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Responsible Gambling

Keep it fun

We want everyone to enjoy BGT Games, and gambling should always be entertainment. Take time to think about how you play. Are you playing at a pace you are happy with? If gambling starts to feel like too much, our safer gambling team is here to help.

Signs to look out for

It may be time to get help if you stay away from work or study to gamble, gamble until your last penny is gone, lie or borrow to fund play, lose interest in family and friends, or feel low because of gambling.

Financial limits

You can set a deposit limit, which counts every deposit in the period, or a net deposit limit, which takes eligible withdrawals away from your deposits. Limits run daily, weekly or monthly in GMT and start fresh each period.

A lower limit applies straight away. Raising or removing a limit needs a 24-hour cooling-off period, then a fresh confirmation when you next log in, otherwise your current limit stays.

Take a Break

Our support team can pause your account for 24, 48 or 72 hours, for one, two or three weeks, for a month, or for any other period up to 6 weeks. A break covers BGT Games only, and play opens again on its own when it ends.

Self-exclusion

Self-exclusion lasts at least 6 months and cannot be lifted early. You can set it with our online tools or by asking our support team. When it ends, your account stays closed until you ask us to reopen it.

Reality Check and GAMSTOP

Reality Check reminds you how long your session has lasted. The timer starts with your first wager and the reminder returns at the interval you choose. GAMSTOP is a free scheme that blocks you from every online gambling site holding a British licence.

Free, confidential help

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